Our Services & Pricing | Custom Medical Concierge Packages

📌 Booking Notice: A 30% deposit of the total package price is required to confirm your reservation. The remaining balance is due upon arrival or as agreed.

Compliance Notice: All package prices cover non-medical supporting services only. Medical examination, treatment, medicine and hospital official fees are not included, which shall be directly settled by clients with partner hospitals.

Package A — Essential Medical Escort Package | 3 Days 2 Nights

Price: $1,800 – $2,500

Tailored for international clients with short-term medical needs. This package covers all basic pre-trip, on-site and post-treatment supporting services to ensure a smooth and worry-free medical experience.

What's Included

  • Pre-trip multi-language consultation
  • Hospital & specialist matching
  • Official appointment registration
  • Medical document sorting
  • Insurance pre-review
  • Round-trip airport transfer
  • 2-night 4–5 star hotel accommodation (with breakfast)
  • Full-process bilingual medical escort & translation
  • Whole-procedure hospital guidance
  • Post-treatment AI & manual follow-up
  • Insurance claim document assistance

Not Included

  • All hospital medical fees
  • Examination & medicine costs
  • International air tickets
  • Visa fees
  • Personal consumption
  • Extra travel items

Package B — Medical Recovery & Custom Travel Package | 7 Days 6 Nights ⭐ Bestseller

Price: $4,800 – $7,500

Our most popular all-round package. Based on full medical supporting services, we add premium long-term accommodation, professional rehabilitation care and customized low-intensity Shanghai travel experience, balancing medical recovery and leisure vacation perfectly.

What's Included

  • All services of Package A
  • 6-night premium hotel & service apartment accommodation
  • Professional TCM rehabilitation & relaxation care
  • Daily health follow-up
  • 3-theme optional customized Shanghai tour
  • Dedicated bilingual tour guide
  • Full daily life assistance
  • 24/7 emergency contact support

Not Included

  • All official hospital medical fees
  • International air tickets
  • Visa fees
  • Personal luxury consumption
  • Optional premium items

Package C — Long-Term Luxury Medical Concierge Package | 14 Days+

Price: Starting from $9,800

Exclusive high-end customized service for clients with chronic disease management, long-term treatment and post-operation rehabilitation needs, providing 24/7 one-on-one private escort and full-scenario personalized supporting services.

What's Included

  • All services of Package B
  • 24/7 dedicated private bilingual escort
  • Periodic specialist return visit arrangement
  • Personalized long-term rehabilitation plan
  • Full daily life private assistance
  • Hospital green channel support
  • Exclusive long-term health follow-up & document support

Not Included

  • All official hospital medical fees
  • International travel & visa fees
  • Personal customized luxury consumption

Frequently Asked Questions

Are medical treatment fees included in the service packages?

No. All packages only cover non-medical concierge supporting services. All hospital-related medical fees must be paid directly by clients to official partner hospitals.

Do you provide medical diagnosis and treatment services?

We do not provide any medical diagnosis, treatment advice or medical operation services. All medical behaviors are independently completed by qualified official hospitals and specialist doctors.

Can you support international insurance reimbursement?

Yes. We provide full medical document sorting, translation and insurance claim guidance. Most of our partner hospitals support international commercial insurance direct billing.

What payment methods do you support?

We support global credit card, PayPal and cross-border currency settlement via Stripe. Multiple global currencies are available for payment.