About Us | Shanghai Medical Concierge Team
We are a Shanghai-based team providing non-medical concierge coordination services for international patients visiting Shanghai for medical appointments. Our focus is on practical support: bilingual escort, appointment coordination, translation assistance, airport pickup coordination and hotel search.
1. Our Team
Our core team includes bilingual medical escorts, hospital coordination staff and client support coordinators. We work with clients in English and Mandarin to help navigate the Shanghai healthcare system. We do not employ licensed medical professionals in a clinical capacity and do not provide medical advice or treatment.
2. What We Do
We have supported international patients from various countries in coordinating their Shanghai medical visits. Our services cover appointment coordination, bilingual escort during hospital visits, document organisation, airport pickup coordination and hotel search near the hospital. All medical decisions are made by the client and their treating hospital.
3. Our Approach
We operate within clear service boundaries. We do not provide medical diagnosis, treatment advice, prescriptions, emergency medical care or guarantees of treatment outcomes. Our role is to coordinate practical, non-medical support around your confirmed medical visit in Shanghai.
