Translation Support for International Patients
We provide bilingual translation and communication support to help international patients navigate the Shanghai healthcare system. This is a non-medical supporting service. We do not provide diagnosis, treatment advice, guaranteed outcomes or certified legal translation.
Service Notice
• This is a non-medical service only.
• We do not provide medical diagnosis, treatment advice or guarantees of treatment outcomes.
• We do not provide certified legal or official translation documents.
• All medical decisions are made independently by qualified hospitals and licensed doctors.
What We Support
1. Pre-Visit Document Organisation
We help you organise and prepare your existing medical documents, referral letters and test results in a format suitable for your Shanghai hospital appointment. We translate key information to assist communication with your medical team.
Service scope and quote confirmed privately.
2. General Translation Support
Bilingual support for written communication related to your medical visit — including appointment confirmations, hospital instructions, discharge summaries and follow-up guidance. English and Mandarin.
Service scope and quote confirmed privately.
3. On-Site Hospital Communication Support
A bilingual escort accompanies you during your hospital visit to facilitate communication between you and your medical team. This includes facilitating communication about procedures and helping you understand next steps.
Service scope and quote confirmed privately.
4. Post-Visit Information Organisation
After your appointment, we help you organise discharge notes, prescription information and follow-up instructions into a clear summary you can share with your home doctor or insurance provider.
Service scope and quote confirmed privately.
What Is Not Included
- Certified or notarised legal translation
- Medical diagnosis or treatment advice
- Guarantees of translation accuracy for official or legal purposes
- Emergency medical interpretation