International Medical Escort & Concierge Services in Shanghai
Important Notice
• Hospital fees, examinations, treatments, medications, hotel and transportation costs are not included in the service fee.
• Hotel and transportation costs and other third-party expenses must be prepaid by the client before booking confirmation.
• We do not provide diagnosis, prescriptions, emergency medical care, or guarantees of treatment outcomes.
Our Services
1. Medical Visit Planning
Pre-trip consultation, hospital and specialist matching, appointment registration, and medical document preparation. We help you plan your Shanghai medical visit before you arrive.
Pricing: Custom quote after consultation
2. One-Day Medical Escort
Full-day bilingual escort for your hospital visit — through completion of your scheduled hospital visit. Includes on-site translation, guidance through all hospital procedures, and post-visit document organisation and practical coordination support.
Pricing: Custom quote after consultation
3. Multi-Day Medical Support
For clients requiring multiple hospital visits or extended stays. Includes ongoing bilingual escort, appointment coordination across multiple days, daily follow-up, and practical local-stay support throughout your time in Shanghai.
Pricing: Custom quote after consultation
4. Full Coordination from Arrival to Medical Visit
End-to-end coordination covering airport pickup coordination, hotel search near your hospital, check-in assistance, and full escort from arrival through to your medical appointment and follow-up. Suitable for clients arriving without prior local contacts or support.
Pricing: Custom quote after consultation
What Is Not Included
- Hospital medical fees, examinations, treatments and medications
- Hotel and transportation costs (must be prepaid by client before booking confirmation)
- International air tickets
- Personal consumption
We do not provide visa application, immigration, or legal services. Clients should contact the relevant embassy, consulate, or licensed immigration professional for visa advice.
Service Scope & Limitations
- We do not provide medical diagnosis, prescriptions or treatment advice
- We do not provide emergency medical care
- We do not guarantee treatment outcomes
- All medical decisions are made independently by qualified hospitals and licensed doctors
Frequently Asked Questions
Are medical treatment fees included?
No. All services cover non-medical concierge support only. Hospital-related fees are paid directly by clients to the hospital.
Do you provide diagnosis or treatment?
No. We do not provide diagnosis, prescriptions, emergency care or treatment guarantees. All medical decisions are made by qualified hospitals and doctors.
Can you help with insurance-related documents?
We can assist with document organisation and translation support for insurance enquiries. We do not guarantee reimbursement, direct billing or insurance claim outcomes.
What payment methods do you accept?
We accept PayPal and major credit/debit cards through our secure checkout. Payment methods are confirmed with the client after the service scope is agreed. No fixed service prices are displayed.